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Frequently asked questions
How do I return an item?
Contact us at info@harpercurve.co.uk within 30 days of delivery. Returned items must be unused, in original packaging. Return postage is the customer’s responsibility unless the item is defective or incorrect.
When will I receive my refund?
Refunds are processed to your original payment method within 14 business days after the returned item is received and inspected.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay.
My item arrived damaged or incorrect — what should I do?
Email us at info@harpercurve.co.uk with your order number, photos of the item, and a brief description of the issue. We’ll arrange a refund or replacement promptly.
How much does shipping cost?
Shipping is completely free for all UK orders.